SCNE for Partners

For restaurants, cafés and bars

Bring regulars back to your Dubai venue with SCNE

Guests come back when there is a reason to return and the welcome is the same every time. On SCNE your member offer is that reason: SCNE+ members see it on your venue page and in the Discounts tab, use it in person by showing their member QR code, and you decide how many times each member can use it each month. Add events and specials so regulars always have something new to come back for.

By Jordan Cheal, Founder of SCNE

Published · Updated

How SCNE brings guests back

  • A standing member offer. You choose it: money off the bill, a 2-for-1 or free entry. It is the same every visit, with no voucher to print and no code to type.
  • A monthly limit per member. Set how many times each member can use the offer each month. It resets on the 1st, and members see how many uses they have left, so a monthly visit becomes a habit.
  • Events and specials worth returning for. List brunches, classes, tastings, live music and deals such as a happy hour or a business lunch. Members RSVP in the app and can see who else is going.
  • Followers. Members can follow your venue in the app.
  • Perks for the people you want as regulars. Write an offer just for cabin crew, teachers or healthcare workers, or aim an event at them or at hospitality teams and fitness pros. It shows in their own Perks for you row.
  • Promoters. Browse promoters under Discover Promoters in your partner dashboard and contact them about nights at your venue.
  • Redemptions you can see. Each offer is recorded when your team scans the member's QR code, and your partner dashboard shows member redemptions and booking clicks from SCNE.
  • Several venues, one login. If you run more than one business, manage them all from one partner account and switch between them in a tap.

What SCNE is, and what it is not

SCNE is a lifestyle membership app for people who live in Dubai. It brings members to you and gives them a reason to return; the guest relationship, your booking system and your own guest notes stay yours.

SCNE is not a stamp card or a rewards scheme, and it doesn't replace a guest CRM. If you already run one, SCNE sits alongside it: members book through your own booking link, so their bookings land in your system like any other.

Five ways to turn a first visit into a habit

  • Keep the offer simple. One offer a guest can remember, such as 15% off the food bill, is easier to come back for than a rotating list.
  • Make the limit a rhythm. Up to four uses a month suits a café; once or twice a month suits a dinner restaurant or a bar.
  • Give the next reason before they leave. Mention next week's tasting or the new brunch menu at the table, and list it in the app.
  • Recognise people. Remembering a name or a usual order does more for a return visit than any discount.
  • Look at the numbers monthly. Check redemptions and booking clicks in your partner dashboard, and change the offer or the days if they are not working.

How to set up a standing member offer on SCNE

  1. 1Apply as a partner. Apply as a partner at scne.ae/for-venues. There is no setup fee, and SCNE reviews every partner before its listing goes live.
  2. 2Choose your standing offer. Choose an offer you can give on every visit: money off the bill, a 2-for-1 or free entry.
  3. 3Set the monthly limit. Set how many times each member can use it each month, and on which days and at which times it runs.
  4. 4List what's coming up. List your next events and specials, so members always have a new reason to come back.
  5. 5Scan at the door or the till. Your team scans the member's QR code in the SCNE partner app, and each redemption is recorded in your dashboard.

Apply to become an SCNE partner

Free to list, no setup fee. Apply in about 5 minutes: no card needed · have your logo, address and a contact number ready. Questions first? Email [email protected].

Apply as a partner

Questions about SCNE for venues

How do I get repeat customers for my restaurant in Dubai?

Give guests a reason to return and make it easy: a standing offer they can remember, something new to come back for such as an event or a seasonal menu, a warm welcome for regulars, and booking that takes one tap. On SCNE, SCNE+ members see your offer every time they open your venue page, and you set how often each member can use it.

Is SCNE a loyalty programme?

Not in the stamp-card sense. SCNE is a membership app: SCNE+ members get your offer each time they visit, up to the monthly limit you set, and they find your events and specials in the app. It works alongside any guest CRM you already use.

Can I limit how often a member uses my offer?

Yes. You set a limit per member per month, which resets on the 1st, and you can choose the days and times the offer runs. Members see how many uses they have left.

How do my staff redeem an SCNE offer?

The member shows the QR code on their SCNE member card, and your team scans it in the SCNE partner app at the door or the till. The code refreshes every 30 seconds, so a screenshot soon stops working, and staff mode locks a shared device with a PIN.

Can I see how many members came to my venue through SCNE?

Your partner dashboard shows member redemptions and booking clicks from SCNE, so you can see how often members use your offer and how many tap your Book button.

What does SCNE cost for a venue?

Venues start on a free plan with no setup fee. Paid plans with more reach, such as featured placements and more listings, are available on request: email [email protected] and the team will talk you through them.

Do I need to connect SCNE to my till or booking system?

No. Your Book button opens the booking system you already use, such as SevenRooms, TheFork, WhatsApp or your website, and offers are recorded when your team scans the member's QR code in the SCNE partner app. There is nothing to install at the till.